In our facility, we are taking every precaution possible to keep our dealership safe during this uncertain time.
While we have remained open, at Audi Service Portland our top priority is the health and safety of our customers, employees, and community.
- Increasing efforts to clean and disinfect frequently touched surfaces and high traffic areas
- Washing hands often with soap and water for at least 20 seconds
- Making hand sanitizer and sanitizing wipes readily available
- Encouraging employees to stay home if they are sick or if they have a family member that is sick
- We are offering free vehicle pick up and drop off with a complimentary cleaning/disinfecting if your vehicle needs servicing
- All guests and clients inside the store must be conducting business.
- All vehicles will be disinfected when dropped off for service.
- All vehicles will be disinfected prior to returning to the customer.
- We’re offering complimentary pick up and delivery of vehicles to reduce customer exposure.
We are disinfecting every vehicle that comes through the service department as well as the service loaner vehicles. Steps for this process include wiping down the steering wheel, door handles, shift lever, any buttons or touch screens, wiper and turn signal stalks, passenger and driver door armrests, grab handles, and seat adjusters.
Many of the same household cleaners that kill coronaviruses on hard surfaces at home can also clean a car without damaging its interior, such as alcohol solutions that contain at least 70 percent alcohol are effective against coronavirus, according to the CDC. We will use isopropyl alcohol, which evidence supports as being the most efficient sterilizer to disinfect the interior of the cars without damaging the interior of the vehicle. In addition, we will use leather cleaner and conditioner for the protection of the leather.